Ever had a conversation with someone and thought to yourself, “Wow, we’re just not on the same page”? I have, and it often stems from a few repeated phrases. There are certain things people say that make them sound like part of the problem, instead of part of the solution. While I believe that removing this kind of vocab is really part of an overall attitude shift, if you’re interviewing, looking for a career change, or trying to get a promotion, definitely take heed and start eliminating this kind of passive, negative language.
1) They. Ok, I’ll be more specific. What I mean by the “they” is the type of answer that sounds like this. Question: Oh, I see, and why did you do it that way instead of trying X? ” Answer: “Because THEY told me to.” Speaking like this makes you sound negative, bitter and resentful. It’s also downright rude. Refer to people by their name, and remember – you all work for the same company – “my boss” or “our sales leadership” sounds like you care and are present in what you’re doing.
2) I don’t know why. As in: Question: Did it work? Answer: No, but that’s how THEY wanted it done. Who knows why..” Now, let’s be frank – to a certain extent, if you have a boss, you will defer to their expertise. And in a few cases, you run into someone that is totally inflexible. But for the most part, our culture rewards inquisitive people, innovation and fresh ideas. Typically the dreaded “they” works its way in here as well, because it’s the same attitude. Take a stand and come up with a new way if you don’t see results. If nothing else, you’ll have something to talk about that makes you sound like you’re awake on the job.
3) Problem and/or Issue. It’s not just jargon that companies are looking for someone who will be part of the solution. In a down economy and an age where everyone is looking to more with less, having someone on the team who only sees why things can’t be done, rather than how they can, is a real downer. It’s just plain bad for business, and brings everyone else down. Have an obstacle in your way, or a potential customer roadblock? It’s an opportunity to do something different, not a stumbling block that should keep you from moving forward.
Take some time and reflect on the way your speech represents you. If you repeat any of the above phrases to0 often, it’s probably time to either change your approach, and quickly adjust the way you think and talk about your career. Being positive, proactive, and progressive will not only take some of the weight of negativity off your shoulders, it’s also the best way to catch the eye of a leader looking for future talent.